Terms of service

OVERVIEW
Welcome to Quelora! The terms "we," "us," and "our" refer to Quelora. Quelora operates this shop and website—including all related information, content, features, tools, products, and services—to provide you, the customer, with a curated shopping experience (the "Services"). Quelora is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, along with any policies referenced herein (collectively, these "Terms and Conditions" or "Terms"), outline your rights and obligations regarding the use of the Services.
Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, using, or interacting with our Services, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions or the Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services—including accessing or browsing our online shops or purchasing the products and services we offer—you may be asked to provide certain details, such as your email address and billing, payment, and shipping information. You represent that all information you provide in our shops is accurate, current, and complete, and that you possess all necessary rights to provide such information.
You are solely responsible for the security of your login credentials and for all activity occurring within your account. You may not transfer, sell, assign, or license your account to third parties.
SECTION 2 – OUR PRODUCTS
We have made every effort to accurately display our products and services in our online shops. Please note, however, that the colors or appearance of the products may differ from the display on your screen, depending on the type of device used to access the shop as well as your device's settings and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the images or representations in our online shops.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Quelora reserves the right to accept or reject your order at its sole discretion and for any reason. Your order is not accepted until Quelora confirms acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as Quelora may not be able to accommodate cancellation requests once the order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of the order.
The return or exchange of your purchases is governed exclusively by the terms of our right of withdrawal policy [LINK].
You represent and warrant that your purchases are intended for your personal or household use and not for commercial resale or export. SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service is the price in effect at the time the order is placed and is listed in your order confirmation email. Unless expressly stated otherwise, the listed prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
The prices listed in our online stores may differ from the prices in our physical stores or in online stores and other shops operated by third parties.